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Home / News & IndustryManaged Care Insight and Analysis
Updated: April 12, 2011
Health Plan To Help Providers Collect Self-Reported Patient Data

Highmark said it will deploy PatientPoint self-service, check-in technology to select providers in its Western Pennsylvania market with the aim of supporting providers in collecting important self-reported patient data. The software has the potential to help doctors achieve better quality reporting standards, while also helping Highmark better engage its members by providing personalized messages about ways to better manage their health and its costs.

Doctors should be able to take a more active role in managing their patients’ health resulting in better health outcomes, said Paul Puopolo, a Highmark vice president. "We often don’t interact with our members at the true point of care – the doctor’s office."

PatientPoint provides Highmark with the chance to provide its members with personalized health and cost information while they’re in the waiting room which can then lead to meaningful conversations with their doctor in the exam room.

This partnership may help physicians meet pay-for-performance measures, including achieving and maintaining NCQA Level 3 certification and complying with other quality programs such as HEDIS, said Raj Toleti, CEO of PatientPoint.

Addresses: Highmark, Fifth Avenue Place, 120 Fifth Ave., Pittsburgh, PA 15222-3099; (412) 544-7000, PatientPoint Inc., 4705 S. Apopka Vineland Rd., Suite 130, Orlando, FL 32819; (407) 248-1654,

  This article was taken from:
Pay-For-Performance Reporter

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