|Health Plan To Help Providers Collect Self-Reported Patient Data
Highmark said it will deploy PatientPoint self-service,
check-in technology to select providers in its Western Pennsylvania
market with the aim of supporting providers in collecting important
self-reported patient data. The software has the potential to help
doctors achieve better quality reporting standards, while also helping
Highmark better engage its members by providing personalized messages
about ways to better manage their health and its costs.
Doctors should be able to take a more active role in
managing their patients’ health resulting in better health
outcomes, said Paul Puopolo, a Highmark vice president. "We often
don’t interact with our members at the true point of care –
the doctor’s office."
PatientPoint provides Highmark with the chance to
provide its members with personalized health and cost information while
they’re in the waiting room which can then lead to meaningful
conversations with their doctor in the exam room.
This partnership may help physicians meet
pay-for-performance measures, including achieving and maintaining NCQA
Level 3 certification and complying with other quality programs such as
HEDIS, said Raj Toleti, CEO of PatientPoint.
Addresses: Highmark, Fifth Avenue Place, 120 Fifth Ave., Pittsburgh, PA 15222-3099; (412) 544-7000, www.highmark.com. PatientPoint Inc., 4705 S. Apopka Vineland Rd., Suite 130, Orlando, FL 32819; (407) 248-1654, www.patientpoint.com.