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Home / News & IndustryManaged Care Insight and Analysis
Updated: October 6, 2009
Medigap Proves Satisfaction For Nearly 9 In 10 Senior

According to a new survey by the Blue Cross Blue Shield Association (BCBSA) and America's Health Insurance Plans (AHIP), Medigap policyholders are overwhelmingly satisfied with their coverage and say it provides good value for their money.

"Medigap policies provide important protections from Medicare's high out-of-pocket costs," said Scott P. Serota, BCBSA president and CEO. "Seniors are highly satisfied with these policies."

The Findings:

    Eighty-eight percent of Medigap policyholders are satisfied with their coverage and 62 percent are very satisfied.  In addition, more than three-fourths (77 percent) of policyholders surveyed say Medigap provides excellent or good value for their money and 87 percent would recommend Medigap to a friend or relative. 

    "Nearly 10 million seniors across the country rely on Medigap for their health security," said Karen Ignagni, President and CEO of AHIP.  "Seniors like the predictability, financial security, and peace of mind these plans provide."

    The policy holders are most pleased with their Medigap coverage, because it allows them to see the doctor of their choice, it provides financial security and peace of mind, and it makes it easier to deal with medical bills and paperwork. 

Other Key Findings:

  • Medigap policyholders are unwilling to pay higher deductibles or other out-of-pocket expenses in order to reduce their premiums (69 percent).
  • A majority (68 percent) of policyholders would oppose Congressional action that would require policyholders to pay annual deductibles and other out-of-pocket expenses for services that are currently covered by their Medigap policies.
  • If policyholders could no longer afford to purchase Medigap insurance, their main concerns would be dealing with medical bills/Medicare (22 percent); the possibility of high costs due to illness (18 percent); out-of-pocket costs for health care (17 percent); and loss of financial security and peace of mind (13 percent).

Address: America’s Health Insurance Plans, 601 Pennslyvania Avenue, NW, South Building, Suite 500, Washington DC 20004; (202) 778-3200, www.ahip.org.


  This article was taken from:
The Executive Report on Managed Care

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